Jackson Associates IT 2008 | webmaster | music on/off | Log a fault (existing customers) [Technician Web Portal]


We can install, configure, repair, upgrade or even recover lost data on your PC. Our technicians are highly experienced in troubleshooting and fixing PC faults.

Call outs (inc first half hour): £39.95 inc VAT
Rate per hour: £30.00 inc VAT (billed in 15min increments)
Wireless networks are a popular choice for home and small business networking, but can be troublesome if set up incorrectly.

Our technicians will ensure that your Wireless network is configured for optimum performance and security.
Whether you are a home user or a business, backing up your data is essential. But with a wide range of solutions available with varying levels of cost and complexity, finding the right solution can be minefield.
Well, not only can we help you find the right solution but we’ll also install it for you and then we will show you how to use it!
Everyday new viruses are released with the intent to cause harm to your computer and in a world of computers accessing the internet, virus protection software is paramount. We are resellers of AVG anti-virus software. AVG’s Internet Secruity v8.0 has recently been awarded by PC Answer magazine for being a highly robust and easy-to-use product.
When did you last have your PC checked over?
Could the slow starting up be due to lack of maintenance?
Well, quite possibly. Our Healthchecks usually take about an hour to complete and follow a comprehensive procedure looking at every aspect of your PC's performance.
Healthchecks: £44.95 inc VAT or £29.95 inc VAT (if brought to us)
PAT testing or Portable Appliance Testing is an important part of any Health and Safety policy. In our PAT tests we will check the integrity and safety of all power leads, power adaptors, PCs, Monitors, Printers, Servers, and kitchen equipment i.e. kettles, microwaves etc.
Charge (per device): £2.00 inc VAT

Home PC support
Full name *
Address *
Postcode *
Phone number *
Mobile number:
Email *

Please select the type of service you require...
I'm reporting a problem with my computer.
I would like to upgrade my computer.
I would like to book my computer in for a health check.
I would like to install a broadband connection.
Other.

To help us deal with your query more effectively, please give a brief summary of your request...

How would you prefer to be contacted...
I would prefer to be contacted by phone.
I would prefer to be contacted on my mobile.
I would prefer to be contacted by email.

Business support
Full name *
Company name *
Your position *
Phone number *
Mobile number:
Email *
Company activity *
Company size *

Please select the type of service you require...
I'm considering a support contract.
I'm looking to upgrade my network infrastructure.
I'm looking to buy new IT hardware.
I'm looking to buy new software.
I would like to book a PAT test.
Other.

To help us deal with your enquiry more effectively, please give a brief summary of your request...
How would you prefer to be contacted...
I would prefer to be contacted by phone.
I would prefer to be contacted on my mobile.
I would prefer to be contacted by email.

Existing Customers
Full name *
Company *
JAIT Number *
(Barcoded white label on PC)
Call back number *

Please provide a brief description of the fault...